DNS Issues – 18/09/2017

Currently some users may be experiencing issues with DNS.

Worknet use an external source for domain name hosting and this 3rd party reported issues at approximately 11.30am this morning.

This will effect companies that have domain name hosting services with Worknet and may cause problems with their websites or receiving email.

There may also be problems connecting to Remote-Desk.co.uk for RDS and Hosted Exchange services.

We apologies for any inconvenience that this may have cause but we are in contact with the 3rd party and we hope the issue will be resolved shortly.

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Update – 18/09/2017 12:25pm

The issue appears to be resolved but we are still checking and awaiting official confirmation from the 3rd party. We will discuss the issue with them and determine if there are any changes required in the future.

 

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Update – 18/09/2017 1:00pm

We have been informed that this was caused by a hardware failure that was replaced as soon as it was determined.

Fault is now resolved.