Microsoft have been experiencing issues with some of their Microsoft 365 services this morning. This seems to be having some impact to our customer base and we will be reviewing Microsoft’s updates as they are supplied.

Microsoft’s provide the following information on the outage…

January 25, 2023 9:51 AM

Title: Users may be unable to access multiple Microsoft 365 services

User Impact: Users may be unable to access multiple Microsoft 365 services.

More info: Impact is occurring to the following services but is not limited to them:

-Microsoft Teams -Exchange Online -Outlook -SharePoint Online -OneDrive for Business -Microsoft Graph -Power BI -Microsoft 365 admin portal -Microsoft Intune -Microsoft Defender for Cloud Apps, Identity and Endpoint.

Current status: We’re monitoring telemetry which continues to show that the service is stable, and the majority of users are able to access the service successfully. We’re continuing to monitor the service and take actions to confirm full recovery.

Scope of impact: Any user serviced by the affected infrastructure may be unable to access multiple Microsoft 365 services.

Root cause: A wide-area networking (WAN) routing change is causing impact to the multiple services.

Update – January 25, 2023 12:44 PM

Microsoft Update….

The majority of services have recovered, and the service is stable. Engineers are continuing to take actions to investigate and mitigate any residual impact caused by this incident. This quick update is designed to give the latest information on this issue.

Update – January 25, 2023 22:19 PM

This issue is now believed to be resolved. If you are still experiencing issues then please contact Worknet Support for assistance.